These are the terms and conditions which apply to your booking. Please read them carefully as you will be bound by them.
Deposit & Final payment
In order to confirm your tailor made tour, a deposit of 10% of the total tour cost (or full payment if booking within 30 days prior departure) must be paid at the time of booking. The balance will be required 30 days before departure.
Methods of Payment
We are now able to offer 2 methods of Payment:
Disclaimer of Difference Caused by Exchange Rate
China Educational Tours currently quotes tour prices in US Dollars on our web site to give you an idea of the tour cost and quote in CNY to you at the time when you are making bookings.
If you wish to change your travel arrangements in any way after our confirmation invoice has been issued, we will endeavor to make these changes, but it may not always be possible. Any request for changes to be made, you will be asked to pay any costs or charges incurred or imposed by any of our suppliers in making this alteration accordingly.
All clients must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. China Educational Tours accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.
As specified by the General Administration of Civil Aviation of China, check-in luggage for domestic flights is 20kg (44 lbs) for the economy class, 30kg (66 lbs) for the business class, and 40kg (88 lbs) for the first class.
Hand luggage is allowed less than 5kg (11 lbs) in total and within the size of 20×40×55 each piece (standards of different airlines may different slightly).
It is a condition of booking with us that you take your own suitable travel insurance to China, covering at least circumstances leading to the cancellation of your booking and providing sufficient medical cover for illness or injury and repatriation.
China Educational Tours tour packages include China Life Tourist Accident/Casualty Insurance up to a maximum of $29,000 provided free of charge as part of our package.
If you have a problem during your holiday concerning any service provided as part of the arrangements we have confirmed, you must inform your National Escort or Local Guide (or, if none available, with our local agent or hotel manager) immediately to enable them to try to resolve the matter. Any notification must be put in writing and given to our representative / agent and the supplier as soon as possible. Our emergency number is manned 24 hours a day, seven days a week. Until we know about a complaint or problem, we cannot begin to resolve it. If you remain dissatisfied, however, you must write to us within 15 days of your return giving your booking reference and full details of your complaint. If you fail to follow this simple complaints procedure, your right to claim any compensation you may otherwise have been entitled to may be affected or even lost as a result.
It's required to advise us in writing, at or before your booking, of any physical, emotional or mental issue that probably requires professional care or use of particular equipment on the trip.
Please bring your own foldable wheelchair with you, and please note that some conditions and certain kind of tour are not friendly to wheelchair. China Educational Tours cannot guarantee any wheelchair assistance or accessibility in destinations outside of China.
China Educational Tours reserves the right to reject any clients whose condition, in our opinion, may affect the health, safety of other participants.
We won't be able to accommodate women who are pregnant for 6 months or longer.Clients should consider all the risks regarding to international travel and understand the health requirements of their destination. It's clients' responsibility to check the safety & security conditions of your destination and the area you are going to transit through.
For tourists to Tibet, it's required to offer a doctor's certificate proving their normal blood pressure and heart condition are suitable for a tour to Tibet.
Clients should check and follow the health & vaccination requirements necessary to enter their destination and transit area. It's better to consult your doctor or local department of health in advance.
Except where otherwise expressly stated in these booking conditions, we regret we will not accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of "force majeure". In these booking conditions, "force majeure" means any event, or the consequences of which, we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events are not limited to but may include actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, volcanic activity, seismic activity, fire, pandemics, epidemics and all similar events, natural or manmade, outside our control or that of our agents or suppliers.